When I walked in I knew it was going to be a great place to get my braces it was colorful and kid friendly. Also it smelled like fresh baked cookies and the people there were really friendly taking my pictures and X-Ray's. They also take you on a tour and almost always have contests going on for prizes.They also have a reward system for being good at taking care of your braces and other things. All around 5 stars it was a great experience for me.