I think that you will want braces after your visit just to come back! It is a wonderful place and it is so clam and comfortable. There are great staff that will also help you through your journey. When you walk in there is a front desk where you will sign in. Once you have done that you then will be seated in the waiting room until your orthodontist comes and brings you over to start your appointment. Once you are done with your appointment you will get a warm cookie, and while your parents are setting your next appointment there are contest that you are able to enter, and the one that is going right now is a new bike that you get to choose and is up to $800! So I hope you have a great journey just like I did!